At ChargeStop, your satisfaction matters. Please review our policy below.
Warranty Coverage
All ChargeStop chargers include a 3-month warranty against manufacturing defects. If your unit stops working correctly within 3 months of your purchase due to a manufacturing defect, contact us with your order number and we will repair or replace it at no cost.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery with photos of the item and packaging, and we will send a replacement or issue a refund.
Change of Mind
Because of the nature of our product, we are currently unable to accept returns for change of mind. Please review the product details carefully before purchasing, or contact us with any questions before you order.
Refund Processing
Approved refunds are issued to your original payment method within 5–10 business days.